Getting Started 
Account Management 
Integrations 
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API Documentation Features
Explore all the powerful features and tools eGrow offers
Call Center Setup Guide
The Call Center App helps your team confirm customer orders efficiently with intelligent order distribution, focused task management, and automated re...
WhatsApp Message Templates for Orders
In eGrow, you can use WhatsApp Business API templates with variables ({{1}}, {{2}}, etc.) and interactive buttons. Below are examples ready for Cash o...
Introducing the Template Generator Tool in eGrow
Creating WhatsApp message templates just became easier than ever! With the new Template Generator in eGrow, you can now generate professional message...
How to Link Each Store to Its Own WhatsApp Number in eGrow
If you manage multiple stores in eGrow, you can automate WhatsApp messages for each store separately — ensuring that orders from each store are sent...
Your Shopify Store Is Bleeding Sales — Here’s the Fix
You’ve done the hard work—brought traffic to your store, showcased your products, got customers to add items to their carts...And then?They leave....
Which Platforms Does eGrow Support?
eGrow connects with the most commonly used platforms in Moroccan and regional ecommerce — so you can manage your business in one place.Supported Sto...
Send Delivery Man Contact Details Automatically After Shipping an Order
Keeping your customers informed about their delivery builds trust and reduces support questions. With eGrow, you can automatically notify your custome...
How to Use the WhatsApp Shared Inbox
The WhatsApp Shared Inbox lets your entire team handle customer conversations from one place — no more forwarding screenshots or switching phones.Wh...
How to Use an AI Agent?
🌟 Overview The eGrow AI Agent is your intelligent assistant that automatically chats with customers on WhatsApp — 24/7, ensuring no message goes...
تأكيد الطلبات تلقائيًا عبر واتساب: حل ذكي لتسريع عمليات متجرك
هل تعلم أن أكثر من 40% من الطلبات بنظام الدفع عند الاستلام في المغرب لا يتم تأكيدها ب...
How to Calculate Commissions Automatically
Tired of using Excel or WhatsApp messages to figure out how much your agents earned in commissions? eGrow makes it easy to automatically calculate com...
How to Automatically Send a WhatsApp Message When Receiving the First Message From a Customer
How to Automatically Send a WhatsApp Message When Receiving the First Message From a CustomerYou can create an automation in eGrow to instantly send a...
How to Assign Orders to Your Confirmation Team/User
Managing orders efficiently is crucial for smooth operations. With Order Automation in eGrow, you can automatically assign new orders to your Confirma...
How to Add a Quick Reply in WhatsApp
Follow these steps to create and manage your quick replies:Step 1: Open Your InboxNavigate to the Inbox section and select any existing conversation.S...
eGrow Mobile App Update – What’s New?
We’re excited to announce the latest update to the eGrow Mobile App, designed to give you even more control of your business operations on the go. W...
Automatically Confirm Orders Using WhatsApp
eGrow allows you to automate order confirmation, modification, or cancellation by sending WhatsApp messages with interactive buttons and performing fo...
Create Your First WhatsApp Template
With eGrow, you can easily create and manage WhatsApp message templates to automate communication with your customers. Follow this step-by-step guide...
Send a WhatsApp Message After a New Order
eGrow allows you to automate WhatsApp messages based on key events like new order creation. This guide shows you how to set up an automation that send...
How to Use the WhatsApp Campaign Tool
Want to send bulk promotions, updates, or reminders on WhatsApp? eGrow’s WhatsApp Campaign Tool helps you reach customers instantly and effectively....