How to Request a New Shipping Company Integration

Aug 11, 2025
Updated: Aug 15, 2025

At eGrow, we understand that every business has unique shipping needs. That’s why we offer the option to request a custom shipping company integration that’s tailored specifically to you.

How It Works

  1. Submit Your Request

    • Contact our support team with the details of the shipping company you want integrated into eGrow.

    • Provide any available API documentation from the shipping company to speed up the process.

  2. Private Integration

    • The integration will be set as private, meaning it will be visible and accessible only to your account.

    • This ensures that your requested shipping method remains exclusive to your business.

  3. Pricing

    • With Webhook Features: $200 USD

      • Webhooks allow instant status updates from the shipping company to eGrow.

    • Without Webhook Features: $100 USD

      • Updates may be pulled manually or at scheduled intervals.

  4. Public Release & Refund

    • If in the future we decide to make your requested integration public for all eGrow users, you will receive a full refund of the amount you paid.

  5. Development Timeline

    • Integrations are typically completed within 2–3 weeks from the date we receive all required API details and confirmation of payment.

Benefits of a Private Shipping Integration

  • Tailored to your operational needs.

  • Keeps your competitive advantage by limiting access.

  • Can later become public, allowing you to recoup your investment.

If you’re ready to request a new shipping company integration, contact our support team today with the company’s API documentation and any specific requirements.

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