How to Check Your WhatsApp Messaging Limit (WABA) via Meta

To ensure smooth communication with your customers, it’s important to know your messaging limit in WhatsApp Business API (WABA). eGrow allows you to integrate your WhatsApp account and manage messaging efficiently—but Meta (WhatsApp) enforces limits to prevent spam. Here’s how you can check your limit.

What is a Messaging Limit?

Messaging limits define how many unique customers you can contact within a 24-hour period. These limits depend on your WABA tier and business quality rating:

• Tier 1 – 1,000 unique customers/day

• Tier 2 – 10,000 unique customers/day

• Tier 3 – 100,000 unique customers/day

• Tier 4 – Over 100,000 unique customers/day

Exceeding the limit can temporarily block you from sending messages, so it’s important to monitor your usage.

How to Check Your Messaging Limit via Meta

Follow these steps:

1. Log in to Meta Business Manager
   Go to Meta Business Manager and log in with the account connected to your WhatsApp Business API.

2. Go to WhatsApp Accounts

   • Click Business Settings in the sidebar.

   • Under Accounts, select WhatsApp Accounts.

   • Click the WABA you want to check.

3. View Your Messaging Settings
   In your WABA dashboard, you’ll see:

   • Your current tier

   • Your daily messaging limit

   • The number of messages sent in the current 24-hour period

This allows you to track your usage and plan campaigns accordingly.

Tips to Stay Within Your Limit

• Prioritize high-value customers and strategic campaigns

• Use template messages only when necessary

• Monitor daily usage to prevent hitting the limit

• Maintain a high quality rating by avoiding spammy messages

By regularly checking your messaging limit, you can avoid sending restrictions, maintain a positive reputation, and ensure your WhatsApp campaigns run smoothly via eGrow.