How to Use an AI Agent?

eGrow’s AI Agent is your smart assistant that chats with customers on WhatsApp — 24/7, even when your team is offline.

What Can the AI Agent Do?

• Answer common questions instantly

• Guide customers through your catalog

• Collect missing info (like address or phone number)

• Help customers track their orders

• Support confirmation, follow-up, and pre-sales flows
  
  

How to Activate It

1. Go to your eGrow Dashboard

2. Click on Apps → and install AI Agent

3. Create your own AI Agent

4. Customize messages and responses

5. Save and activate
   
   

Customize It Your Way

You can personalize your AI Agent with:

• Your brand tone

• Product-specific questions

• Customer language (Arabic, French, English, etc.)
  
  

The AI Agent helps you save time, respond faster, and close more sales — even while you sleep.

Need help setting it up? Reach out to support or ask your account manager.