Call Center Setup Guide
The Call Center App helps your team confirm customer orders efficiently with intelligent order distribution, focused tas...
Modèles de messages WhatsApp pour les commandes (Paiement à la livraison)
Vous pouvez utiliser ces modèles directement avec l’API WhatsApp Business dans eGrow. Toutes les variables sont numé...
Introducing the Template Generator Tool in eGrow
Creating WhatsApp message templates just became easier than ever! With the new Template Generator in eGrow, you can now...
Comment protéger votre boutique Shopify COD contre les fausses commandes (bots)
Si vous recevez des commandes Cash on Delivery (COD) frauduleuses, cela signifie qu’un bot soumet votre formulaire plu...
Your Shopify Store Is Bleeding Sales — Here’s the Fix
You’ve done the hard work—brought traffic to your store, showcased your products, got customers to add items to thei...
Which Platforms Does eGrow Support?
eGrow connects with the most commonly used platforms in Moroccan and regional ecommerce — so you can manage your busin...
Guide des Catégories de Modèles WhatsApp : Comment Garder Vos Modèles en Catégorie “Utility” (Service)
Lorsque vous créez un modèle de message via l’API WhatsApp Business, Meta le vérifie automatiquement et lui attribu...
Send Delivery Man Contact Details Automatically After Shipping an Order
Keeping your customers informed about their delivery builds trust and reduces support questions. With eGrow, you can aut...
Send a WhatsApp Message After Order Stage is Updated
eGrow allows you to automate WhatsApp messages based on important order events — including when an order stage changes...
How to Use the WhatsApp Shared Inbox
The WhatsApp Shared Inbox lets your entire team handle customer conversations from one place — no more forwarding scre...
How to Use an AI Agent?
🌟 Overview The eGrow AI Agent is your intelligent assistant that automatically chats with customers on WhatsApp — ...
How to Use “Action Restricting” in eGrow
The Action Restricting feature in eGrow gives you more control over your team’s access by limiting what specific teams...
تأكيد الطلبات تلقائيًا عبر واتساب: حل ذكي لتسريع عمليات متجرك
هل تعلم أن أكثر من 40% من الطلبات بنظام الدفع عند الاستلام في المغرب...
How to Send Product Pictures in Your Confirmation Message on eGrow
Adding product pictures to your WhatsApp confirmation messages helps customers instantly recognize what they ordered —...
How to Link Each Store to Its Own WhatsApp Number in eGrow
If you manage multiple stores in eGrow, you can automate WhatsApp messages for each store separately — ensuring that o...
How to Calculate Commissions Automatically
Tired of using Excel or WhatsApp messages to figure out how much your agents earned in commissions? eGrow makes it easy ...
How to Automatically Send a WhatsApp Message When Receiving the First Message From a Customer
How to Automatically Send a WhatsApp Message When Receiving the First Message From a CustomerYou can create an automatio...
How to Assign Orders to Your Confirmation Team/User
Managing orders efficiently is crucial for smooth operations. With Order Automation in eGrow, you can automatically assi...
How to Assign Conversations to Your Team/Users
Efficiently managing customer conversations helps your team respond faster and stay organized. With Conversation Automat...
How to Add a Quick Reply in WhatsApp
Follow these steps to create and manage your quick replies:Step 1: Open Your InboxNavigate to the Inbox section and sele...
eGrow Mobile App Update – What’s New?
We’re excited to announce the latest update to the eGrow Mobile App, designed to give you even more control of your bu...
Automatically Confirm Orders Using WhatsApp
eGrow allows you to automate order confirmation, modification, or cancellation by sending WhatsApp messages with interac...
Create Your First WhatsApp Template
With eGrow, you can easily create and manage WhatsApp message templates to automate communication with your customers. ...
Send a WhatsApp Message After a New Order
eGrow allows you to automate WhatsApp messages based on key events like new order creation. This guide shows you how to ...
How to Use the WhatsApp Campaign Tool
Want to send bulk promotions, updates, or reminders on WhatsApp? eGrow’s WhatsApp Campaign Tool helps you reach custom...